Privacy Policy

1. DATA PROTECTION AT A GLANCE

General information

The following information provides a simple overview of what happens with your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration beneath this text.

Data collection on this website

Who is responsible for data collection on this website?

Data on this website is processed by the website operator. You can find the contact details for the website operator in the legal information on this website.

How do we collect your data?

One way we collect your data is when you share it with us. This can, for example, be data that you enter in a contact form.

Other data is automatically collected by our IT systems when your visit our website. This includes technical data in particular, such as details regarding your web browser, operating system or time of visit. This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure optimum provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have relating to your data?

You have the right to be provided with information about the source, recipient and purpose of any of your personal data that is stored, at any time and free of charge. You also have the right to request that your data be rectified or deleted. Should you have any questions about this or any other aspect of data protection, you are welcome to contact us at any time at the address listed in the legal information. You also have the right to lodge a complaint with the responsible supervisory authority.

In addition, you have the right to request the restriction of the processing of your personal data in certain circumstances. For details of this, please refer to the ‘Right to limitation of processing’ section in the Privacy Policy.

Analysis tools and tools from third-party providers

When visiting this website, your surfing behaviour may be analysed for the purposes of statistics. This is carried out primarily through the use of cookies and analysis programmes. The analysis of your surfing behaviour is usually anonymous; your surfing behaviour cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. You can find detailed information about these tools and about your objection options in the following Privacy Policy.

2. HOSTING AND CONTENT DELIVERY NETWORKS (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website traffic and other data generated through a website.

The hoster is used for the purpose of contract fulfilment vis-à-vis our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of the secure, fast, efficient provision of our online service by a professional provider (Art. 6(1)(f) GDPR).

Our hoster will only process your data to the extent that this is necessary for the fulfilment of its service obligations and it will follow our instructions with regard to this data.

Conclusion of contract for order processing

To ensure processing in compliance with data protection regulations, we have concluded an order processing contract with our hoster.

3. GENERAL NOTES AND MANDATORY INFORMATION

Data protection

The operators of these sites take the protection of your personal information very seriously. We treat your personal data as confidential and process it according to the statutory data protection regulations as well as this data protection declaration.

Various items of personal data are collected when you use this website. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please be aware that there may be flaws in security when transmitting data via the Internet (e.g. when communicating via email). It is not possible to protect all data completely against access by third parties.

Information on the responsible authority

The authority responsible for data processing on this website is:

WFG Infrastruktur GmbH
Berliner Str. 2
24768 Rendsburg
Germany

Phone: +49 4331 13 11 15
Email: 

The responsible authority is the natural or legal person that decides – whether alone or together with others – on the purpose and means of the processing of personal data (e.g. names, email addresses or similar).

Legally required data protection officer

We have appointed a data protection officer for our company.

WFG Infrastruktur GmbH
FAO Data Protection Officer
Berliner Straße 2
24768 Rendsburg
Germany

Phone: +49 4331 13 11 15
Email: 

Revoking your consent to process data

Many data processing procedures are only possible with your express consent. You can revoke any consent already granted at any time. To do so, it is sufficient to send us an informal email. The legality of any data processing carried out up until the revocation remains unaffected by such revocation.

Right of objection to the collection of data in specific cases and to direct marketing (Art. 21 GDPR)

If you submit an objection, we will no longer process the relevant personal data relating to you unless we can provide compelling legitimate grounds for the processing which outweigh your interests, basic rights and freedoms, or if the processing relates to the enforcement, exercise or defence of legal claims (objection in accordance with Art. 21(1) GDPR).

If your personal data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is related to this form of direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection in accordance with Art. 21(2) GDPR).

Right of appeal to a competent supervisory authority

In the event of infringements of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to request access to data that we process automatically in accordance with your consent or in the fulfilment of a contract to be provided to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be carried out if this is technically feasible.

SSL and TLS encryption

For security reasons and to protect the transmission of confidential content, such as the requests that you submit to us as the website operator, this site uses SSL and TLS encryption. Encrypted connections can be identified from having ‘https://’ rather than ‘http://’ in the browser’s address bar as well as from the adjacent lock symbol.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Information, deletion and rectification

Within the framework of the currently applicable statutory provisions, you have the right at any time to be provided with information on any personal data of yours that is saved, the source and recipients of the data and the purpose of the data processing free of charge and, if necessary, the right to have this data rectified or deleted. Should you have any questions about this or any other issue relating to personal data, you are welcome to contact us at any time at the address listed in the legal information.

Right to limitation of processing

You have the right to request the limitation of the processing of your personal data. To do so, you can contact us at any time at the address listed in the legal information. Your right to limitation of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we will typically need time to verify this. For the duration of the check, you have the right to request the limitation of the processing of your personal data.
  • If your personal data was/is being processed unlawfully, you can request the limitation of processing of your personal data rather than deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request the limitation of the processing of your personal data rather than deletion.
  • If you have submitted an objection pursuant to Art. 21(1) GDPR, we will need to weigh up your interests against our own. Until we have established whose interests should prevail, you have the right to request the limitation of the processing of your personal data.

If you have restricted the processing of your personal data, this data, with the exception of storage, may be processed only with your consent or for the assertion, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.

4. DATA COLLECTION ON THIS WEBSITE

Cookies

Our website use ‘cookies’. Cookies are small text files that do no harm to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are deleted automatically at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services from the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functionality would not work without them (e.g. shopping basket functionality or displaying videos). Other cookies are used to analyse user behaviour or display advertisements.

Cookies that are necessary for the electronic communication process or to enable specific desired functionality (e.g. shopping basket function) are stored in accordance with Art. 6(1)(f) GDPR. The website has a legitimate interest in storing cookies to ensure the smooth technical operation and optimised provision of its services. If corresponding consent was requested (e.g. consent regarding the setting of cookies), data processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR. This consent can be revoked at any time.

You can configure your browser so that you are informed when cookies are set and allow cookies only in individual cases, disable cookies in specific cases or disable them in general, as well as automatically delete cookies when you close your browser. If you disable cookies, you may not be able to use the entire functionality of this website.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately as part of this Privacy Policy and, if necessary, ask for your consent.

Server log files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This includes:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing device
  • Time of the server request
  • IP address

This data is never combined with other data sources.

This data is stored in accordance with Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the optimum display and optimisation of its website. To ensure this, the server log files must be recorded.

Requests by email, phone or fax

If you contact us by email, phone or fax, your enquiry including all related personal data (name, enquiry) will be stored and processed by us for the purposes of processing your request. We do not share this data with anyone without your consent.

This data is processed in accordance with Art. 6(1)(b) GDPR, insofar as your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, it is processed based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of requests addressed to us.

We will continue to store the data that you provide us with through contact requests until you request us to delete it, revoke your consent to store it, or the purpose for storing your data no longer applies (e.g. after we have finished processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registration on this website

You can register on this website in order to use additional functionality on the site. We use the data specified as part of this exclusively for the purpose of providing the respective offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

In the case of important changes, for example in the scope of the service or in the case of technically necessary changes, we will use the email address provided during registration to inform you of this.

The data provided during registration is processed for the purposes of implementing the user relationship brought about through registration and, if necessary, for initiating further contracts (Art. 6(1)(b) GDPR).

We will continue to store the data collected during registration for as long as you are registered on this website. After such time, it will be deleted. Legal retention obligations remain unaffected.

5. ANALYSIS TOOLS AND MARKETING

Google Analytics

This website uses functionality from the web analysis service Google Analytics. This is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies. These are text files stored on your computer which enable the analysis of your use of the website. The information regarding your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there.

The setting of Google Analytics cookies and the use of this analysis tool are carried out in accordance with Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour for the purposes of optimising its website and its advertising. If corresponding consent was requested (e.g. consent regarding the setting of cookies), data processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR. This consent can be revoked at any time.

IP anonymisation

We have enabled IP anonymisation on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other States party to the Agreement on the European Economic Area before being transmitted to the USA. The complete IP address is only transmitted to a Google server in the USA and shortened there in exceptional circumstances. On behalf of the operator of this website, Google will use this information in order to evaluate your use of the website, compile reports on website activity and provide the website operator with additional services associated with website use and Internet use. The IP address transmitted by the user’s browser within the context of Google Analytics is not combined with any other data by Google.

Browser plug-in

You can prevent the storage of cookies by enabling the relevant setting in your browser software; however, please be advised that you will not be able to make full use of all features of this website in this case. You can also prevent Google from collecting and processing the data (incl. your IP address) generated by the cookie and related to your use of the website by downloading and installing the browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is then set which prevents the collection of your data when you visit this website in the future: deactivate Google Analytics.

For more information about how user data is handled by Google Analytics, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en-GB.

Order processing

We have agreed a data processing contract with Google and follow the strict regulations of the German data protection authorities with regard to the use of Google Analytics.

Storage period

Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 14 months. For more information, see the link below: https://support.google.com/analytics/answer/7667196?hl=en-GB

6. PLUG-INS AND TOOLS

Adobe Fonts

This website uses web fonts from Adobe for the uniform display of certain fonts. These are provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you access this website, your browser loads the required fonts directly from Adobe, so they can be displayed correctly on your device. In doing so, your browser establishes a connection to Adobe’s servers in the USA. This enables Adobe to identify that your IP address has been used to access this website. According to Adobe, no cookies are stored for the provision of the fonts.

Adobe is certified according to the EU-US Privacy Shield. The Privacy Shield is an agreement between the United States of America and the European Union to ensure compliance with European data protection standards. For more information, visit: https://www.adobe.com/de/privacy/eudatatransfers.html.

The storage and analysis of the data takes place in accordance with Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on their website. If corresponding consent was requested (e.g. consent regarding the setting of cookies), data processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR. This consent can be revoked at any time.

For more information about Adobe Fonts, visit: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

You can view the Adobe Privacy Policy at: https://www.adobe.com/de/privacy/policy.html

Google reCAPTCHA

We use ‘Google reCAPTCHA’ (hereinafter referred to as ‘reCAPTCHA’) on this website. This is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data entered on this website (e.g. through a contact form) is provided by a human or by an automated programme. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the visitor accesses the website. For analysis purposes, reCAPTCHA examines various information (e.g. IP address, time spent by the visitor on the website or cursor movements made by the user). The data recorded during this analysis is transmitted to Google.

reCAPTCHA analyses are running constantly in the background. Website visitors are not informed that an analysis is being carried out.

The data is stored and analysed in accordance with Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated spying and from spam. If corresponding consent was requested (e.g. consent regarding the setting of cookies), data processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR. This consent can be revoked at any time.

For more information about Google reCAPTCHA, see the Google Privacy Policy and Google Terms of Service at the following links: https://policies.google.com/privacy?hl=en-GB and https://policies.google.com/terms?hl=en-GB.